Abuja Store

  • ❗We are open everyday from 8am-5pm and Sundays 12-5pm.

    ❗Orders placed after 5pm will be dispatched next delivery day; no future orders.
    ❗All delivery orders are processed and delivered within 3hours minimum
    Dependent on; Distance from dispatch location(Branch), traffic, weather condition and state of access road.
    ❗Scheduled location orders are processed until 11:00 am, and dispatch starts by 12:00pm.
    Deliveries to scheduled locations will be processed strictly on their designated delivery days; Tuesdays, Thursdays and Saturdays
    ❗Out of town locations - Deliveries could exceed 3hours

Policies

Operationl Hours

❗We are open everyday from 8am-5pm and Sundays 12-5pm.
❗Orders placed after 5pm will be dispatched next delivery day; no future orders.

Order Processing

❗All delivery orders are processed and delivered within 2hours minimum
❗Scheduled location orders are processed until 11:00 am, and dispatch starts by 12:00pm.
Deliveries to scheduled locations will be processed strictly on their designated delivery days; Tuesdays, Thursdays and Saturdays
❗Carefully choose either Pickup OR Delivery - N1,000 Charges Apply for Update - no refunds please
❗No Order Customization
❗ Extra packaging attracts N1,000 per extra
❗Dried fruit topping are packed seperately for all bowl sizes except the 250ml and 150ml bowls

Order Updates & Rescheduling

❗Customers may only request updates within 5 minutes of order placement after which, charges applies for modifications - subject to the current status of the order at the time of request.
❗Rescheduling: A ₦5,000 fee applies, subject to the order's status. Requests are only accommodated within 7 days from original delivery date, and we are not liable for reminder notifications after this period. Thereafter, orders must be picked up or sent via express delivery at the customer's expense

Missed Delivery & Failed Pickup

❗Riders will not wait more than 10 minutes at your location - We will only try to reach you via email and calls (Phone and WhatsApp)
❗Missed Delivery: N2,000 fee charge to return to factory & reschedule. We can deliver or you pickup.
❗Full delivery fee charged to redispatch
❗For every order that’s returned/failed pickup, we need to remake the product, repackage, reprint slips, reschedule delivery etc. Don’t miss your delivery/pickup please

Complaint & Resolution

❗Please open up your order immediately after receiving it and confirm that it’s complete.
❗Complaints after 4 hours of receipt won’t be attended to.
Refund Policy

Scarlett Berry Parfait

Made with fresh strawberries

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Extra Toppings

Packaged as seen